Center for Workplace Happiness

Dogs are an important part of my life. Yours too? Growing up, my family always had a small dog and she (it was always a “she”) was a member of our family. The first was Bobbie, the one who sadly taught us the importance of not allowing puppies to dash out the door unrestrained. Next was Pixie, from an “oops” litter one of Dad’s co-workers had. Then came Buffy, the Pomeranian Mom always wanted, who joined the family after I moved out to chase my dreams. Who were the pets you grew up with, and are your memories as fond and bitter-sweet as mine?

Animals in general and dogs in specific are the launching pad for today’s newsletter. This week holds the dual, related designations of Dog Bite Prevention Week and Animal Control Officer Appreciation Week. Both are celebrated annually during the second full week of April, and both aim to educate, one about the responsibilities that come with dog ownership and one about the important role animal control...

Great relationships happen because people choose where to focus. People get along for a while and then they start noticing things they don’t like. Instead of focusing on what they do like, they get fixated on what they don’t like. Before you know it, feuds are happening on the team, feelings are getting hurt, and more accidents and absenteeism plague your hospital.

Here’s a way to help get your people focused on each other’s strengths – praise one person a day behind their back. Tell the receptionist how good the kennel manager is at following each pet’s protocol. Tell a technician who’s assisting you what a great job the hospital manager does at juggling the schedule. Make sure the praise is true, and that the people you tell and those you praise change daily.

By demonstrating how you focus on your team’s strengths you model great behavior for your staff. They'll get it and they'll do it, too.

I’m Sandy Weaver and just like...