Easing Interactions with Difficult Clients

 

Do you have to deal with someone who’s difficult? Maybe angry, defensive, egotistical, greedy – whatever they are, they just suck the life out of you?

Instead of dreading your interactions with them, try this – feel compassion for them.

Can you imagine going through life knowing that people don’t like you very much? And believe me, they know! Think of them as kind of broken, because in a way they are.

When you can feel for them instead of against them it helps you feel better. And maybe the interactions with them will go better, too!

I’m Sandy Weaver and just like Kacey, I love veterinarians!

Continue Reading...

The Art of Dealing with Annoying People

 

Got a client coming in today that you dread seeing?

Maybe they’re difficult, or maybe they’re a close-talker, or maybe they just don’t know when it’s time to stop playing, like my Poodle brother. Give that boy some Ace, already!

Anyway, when you know you have to spend time with someone you don’t love spending time with, try this – make up a story about why they are the way they are. Make it a tale of woe, like something bad happened to them in childhood that caused them to be how they are.

Convince yourself that the story is true, because when you do, you’ll feel love and compassion for them instead of irritation or dread.

I’m Kacey and I love veterinarians!

Continue Reading...
Close

50% Complete

Two Step

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.