When someone snaps at you, how do you react? If you snap back, seethe or sulk, that’s a sign you’re taking that snap personally. It probably wasn’t personal – it probably was that person having a bad moment or a bad day and taking it out on you.
Try not to take it personally – instead of reacting right away, take a moment to think it through. Was the statement about you or just at you? If it was at you, let it bounce off. If it was about you, say something like “wow, what you just said stung a bit” and see if an apology happens. It might or might not but at least you’ve given the other person information about how their bad behavior felt to you.
Maybe they won’t snap again, just remember…like some dogs, some people are slow learners!
I’m Kacey and I love veterinarians!
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